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Glossary

AI Agents

September 22, 2026
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What are AI Agents?

AI agents are intelligent helpers that perform a task for you. An AI agent begins with a trigger, such as clicking a button or typing a question, then uses context (background information) along with instructions to generate an action or output, like a report, a document, or application calls. When a human initiates this behavior, it is generally called a human-in-the-loop agent. When the same capability runs autonomously without human feedback, it is described as an autonomous agent.

Levelpath, the autonomous procurement platform, was built from the ground up as AI-native, with artificial intelligence infused into every stage of the procurement process. That AI-native foundation led Levelpath to pioneer agentic workflows for procurement, delivering intelligent automation before AI agents were widely understood. Many vendors instead use AI as a bolt-on feature on top of their core architecture, which provides AI at one point in a process but does not support it across all processes. At Levelpath, agentic behavior is embedded into every layer of sourcing, contracts, and supplier management, with several types of agents, each designed to accelerate sourcing, contracting, supplier management, and decision-making.

Key Components of Levelpath AI Agents

Security, transparency, governance, and control define Levelpath AI agents. Each agent operates within a secure AI-native architecture that validates and enriches data across sourcing, contracting, and supplier management. Levelpath provides full visibility into agent activity, so every action is traceable and auditable.

AI Assistant

Levelpath's AI Assistant is a constant companion across the platform. It guides users, coordinates workflows, and powers specialized agents. Embedded in the work environment, the AI Assistant maintains data quality, provides contextual guidance, and gives users broad access to Levelpath's task-based agents.

Task Agents

Levelpath task agents give every user expert-quality AI output in a single click. An administrator writes a prompt once, refines it, attaches supporting documents such as policies or playbooks, and publishes it as a task agent (a named button). From that point on, anyone on the team runs the same proven prompt without writing a word, so results stay consistent no matter who asks. Task agents appear exactly where the work happens: in the AI Front Door chat, on individual record pages such as contracts, invoices, and suppliers, and inside running workflows. A contracts manager can generate a supplier risk summary from a contract record in one click, with the company's own vendor risk policy applied automatically because it is attached to the agent.

Research and Discovery Agents

Research and discovery agents handle enterprise-scale analysis, processing large volumes of contracts and supplier records to uncover patterns, risks, and opportunities. For example, the Contract Discovery Agent can analyze thousands of contracts to identify clauses, tariff language, pricing adjustments, or incentives, delivering actionable insights at scale.

Workflow Agents

Levelpath workflow agents coordinate multi-step procurement processes, combining task and research agents to complete complex work such as request for proposal (RFP) analysis, contract lifecycle management, and supplier onboarding. Built in Ranger Studio, each workflow agent is configured with defined triggers, context, instructions, and outputs, so it activates at the right point in a process and executes work without a user managing every individual step. Workflow agents retrieve and harmonize supplier, contract, and sourcing data; generate project summaries, executive briefs, and structured RFP inputs; extract and organize contract terms and metadata; and turn unstructured content into formatted reports or documents. For contract and sourcing workflows, these agents support standards-based contract reviews, compliance validation, renewal tracking, supplier scoring and benchmarking, multi-bid analysis, total-cost-of-ownership comparisons, and negotiation guidance. Their modular, interoperable design lets individual agents operate independently or work together as connected nodes, with each agent handling a specific part of a larger procurement workflow.

The Levelpath Difference

Levelpath's AI-native architecture keeps every agent deeply embedded, modular, and scalable, so procurement teams always have the right agent for the job, whether executing a single task, coordinating workflows, or analyzing portfolios at scale. The result is faster execution and greater enterprise impact across procurement processes. To see how Levelpath agents help your organization move faster, uncover risks earlier, and keep people focused on more strategic work, request a demo today.

Frequently Asked Questions

What is an AI agent?

An AI agent is a smart helper that performs a task on your behalf. Unlike traditional automation, which follows rigid rules, or search engines, which only retrieve information, AI agents combine triggers, context, instructions, and outputs to generate results. For example, an agent can take a user's question (trigger), apply contract and supplier data (context), follow defined logic (instructions), and deliver an output such as a supplier benchmark, risk flag, or formatted RFP draft.

What is the difference between human-in-the-loop agents and autonomous agents?

Human-in-the-loop agents require a human to initiate the task, such as a verbal, text, or button-based request for a supplier summary or an RFP draft. Autonomous agents operate independently, continuously monitoring data, detecting risks, and updating records without direct human prompts. Human-in-the-loop agents provide on-demand support, while autonomous agents provide ongoing efficiency and oversight.

What types of agents does Levelpath provide?

Levelpath offers task, workflow, and research agents. Task agents retrieve, enrich, and structure supplier, contract, and project data while automating task-specific responsibilities such as contract reviews, supplier scoring, negotiation guidance, or compliance validation. Workflow agents coordinate multi-step processes like Quarterly Business Review preparation or contract renewals. Research and discovery agents analyze large volumes of contracts and records to find patterns, risks, or opportunities.

Can I trust the results from AI agents?

Yes. Levelpath ensures you can trust results from AI agents by embedding AI into the procurement workflow rather than layering it on top. Task agents enrich and harmonize data from supplier, contract, and sourcing records, ensuring clean, contextual foundations, and automate checks like contract compliance, supplier scoring, and renewal tracking, reducing human error.

How much control do humans have over AI agents?

With Levelpath AI agents, stakeholders maintain control and governance across every type of agent. In Agent Studio, Levelpath clients design custom agents by specifying triggers, context, instructions, and outputs. Agents can operate individually or as part of multi-agent coordination, running multiple specialized agents in sequence. Procurement professionals always stay in control of Levelpath agents while still benefiting from automation and scalability.

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